As a “Tenant Improvement Company” it is ACC’s mission to provide superior services to its customers and tenants, through effective property management, excellent maintenance and quality construction. This mission will be accomplished by:
- Reviewing project requirements to ensure that each project is provided the necessary personnel, financial, technical, and administrative resources needed to succeed.
- Recruiting qualified experienced personnel and providing them with the training, equipment, and technical & management support in order to complete their task.
- Focus on teamwork: Employees are given the authority to fulfill their duties knowing that corporate support is readily available. Our workforce is an integrated, empowered workforce with strong work, quality, and customer service ethics.
- Approach projects and performance in a proactive manner, applying a "win-win" strategy.
- Implement effective quality control, customer service, and safety programs.
- Use innovative solutions to, solve each problem, provide quality services, ensure timely performance, protect the customer’s budget, establish business relations, ensure customer satisfaction and enforce methods for continuous improvements.
- Maintain customer liaisons and frequent proactive customer communications to manage present and future requirements of contract activities, to resolve minor problems before they become major problems, and to control uncertainties in a highly responsive manner.
- Demonstrate our proven ability to start up and quickly phase-in a new contract.
- Complete each project on time and within the customer’s budget.
Our ultimate goal is to be the “Best in Class”, in the services we offer within the industry. This we will achieve by relentlessly measuring our performance, every step of the way, and adapting “continuous improvement” models that will enhance our operations with a goal of satisfying the needs of our customers the first time, on time, and above all within the budget. |